ICT End user support ERG France & ERG DEVELOPMENT WIND energy sector
03/11/2019- 31/01/2022
ICT End user support ERG France & ERG DEVELOPMENT WIND energy sector
03/11/2019- 31/01/2022
Provide hardware / software / network problem diagnosis / resolution via telephone/email/chat for customer's end users
Coordinate and manage relationships with vendors and support staff that provide hardware / software / network problem resolution
System & Network Administration Cisco Meraki
Manage stock, ordering and suppliers contract in telecommunication and ISP
Maintain and update server room, network Rack and office areas cabling within server rooms, including cables,and power delivery management
Troubleshooting communication VPN and internet issues on wind farms in all parc's in France
I work with Configuration manager, Forcepoint, SCCM, windows server 2016, office 365.administrator .sharepoint , Enrolling Iphones and troubleshooting, Dell equipment support, Dell vrtx server