● provide a central point of contact for all of AGCO’s Users based in France and UK

● Basic PTC Windchill Experience creating /deleting/modifying users accounts,

● Configure Webex Account Settings ,set up WebEx with intercall audio

● Administer User access to AGCO French IT Systems in line with IT policies, SOX policy and with

adherence to IT Service Desk procedures

● Provide effective and timely first line IT Support for any reported IT problems or requests ticketing

tool ServiceNow

● Creating users account on Oasis/IBIS sales software

Supporting the desktop environment including software faults and installations

Escalating unresolved issues to the appropriate Teams(SAP Team, Network Team,

server team ...

● SAP Creating Editing and assigning roles to users using Active Central User Administration (CUA)

● SAP Assigning Roles to Users in User Maintenance